Introduction to Regional Medical Imaging and Carrie Berlin

For over 35 years, Regional Medical Imaging (RMI) has provided outstanding imaging services with a focus on quality care and efficient operations. Led by Carrie Berlin, the Chief Operating Officer, RMI continues to improve processes to serve patients and referring providers better. In this Customer Success Story, Carrie shares how AbbaDox has helped achieve these goals:

  • Simplified Operations: AbbaDox has integrated multiple systems, streamlining scheduling, billing, and other workflows into one easy-to-use platform.
  • Enhanced Patient Experience: Tools like AI-powered scheduling and self-check-in kiosks make appointments quicker and more convenient for patients.
  • Optimized Call Centers: With AI managing calls, scheduling, and basic inquiries, staff can focus on providing better experience to patients and referring providers.
  • Greater Efficiency: Automation in various departments has reduced repetitive tasks, allowing staff to concentrate on delivering excellent care.

See how other practices improve operations and create better patient experiences with AbbaDox. Your next step toward progress is just a click away.