Introduction to Capitol Imaging and their Operations Team 

 

Capitol Imaging Services (CIS) is a trusted provider of outpatient imaging services across the southeastern United States. With a commitment to delivering high-quality scans and improving access to care, Capitol Imaging continues to adopt technology that streamlines operations and enhances patient care. In this Customer Success Story, Tim Haley, Claire Milazzo, and Jennifer McGovern share how AbbaDox has helped them achieve these goals:

  • Faster Scheduling: With AI-driven tools and automation, CIS significantly reduces the time from referral to completed scan—helping both patients and referring providers get answers quickly.
  • Improved Patient Communication: Text-based engagement tools keep patients informed every step of the way, from confirming their order to booking an appointment—leading to quicker responses and higher satisfaction.
  • Streamlined Workflows: By eliminating manual processes and integrating fax management into CareFlow, staff can focus on higher-value tasks while improving overall operational efficiency.
  • Smarter Staffing: With up to 25% of the workload handled by AI, CIS can optimize team resources, reduce the need for additional hires, and increase productivity across departments.
  • Built-in Efficiency: The adoption of AbbaDox has empowered CIS to stay ahead in a competitive environment, giving their teams the tools to work smarter—not harder.

See how imaging providers like Capitol Imaging Services are enhancing operations and elevating patient care with AbbaDox. Your next step toward progress is just a click away.